| How old does the driver have to be? |
| The driver who will rent and drive the car must be over 23 years old for small car rentals and over 25 years old for larger and luxury cars |
| Do I need a credit card to rent a car in Crete? |
| No. Credit card required upon pickup of car for warranty. We do not need a credit card to make the reservation |
| Are there additional costs or hidden charges? |
| The price you receive in the quote is the final price, there is no hidden fee, and it is for the request you have made. There will be an extra charge only if you change something in your request or add some extra accessories etc. |
| How and when do I pay if I rent a car in Crete from Davakis Car Rentals? |
| If you rent a car in Crete from Davakis Car Rentals, payment is made upon receipt of the car. You can pay by credit or debit card or cash |
| What documents do I need to rent a car in Crete ? |
| To rent a car in Crete on pick up, to make the rental agreement you must show our agent your original driver’s license, ID or passport and credit card or the agreed amount for the guarantee. |
| Do you freeze any amount on my credit card if I decide to rent a car in Crete? |
| If your insurance includes non-excess insurance, we do not hold an amount on the credit card. However, we will only need the card details for guarantee purposes. If your insurance includes an excess, then we may withhold the corresponding amount of the excess |
| Can I visit another island or place by car? |
| No. It is not possible to transfer the car to any place other than the island of Crete. The reason is that we cannot provide any service to any problem or damage that occurs |
| Can I return my rental car in Crete to a different location? |
| Yes. It is possible to return your rental car in Crete to a different location and in most cases there is no extra charge for the renter. |
| Can I extend the rental? |
| Yes. You can extend the rental if the car is available. If you wish to extend the rental, please call +30 694 6140021 as soon as possible and at least 48 hours before the end of the rental contract |
| What is the booking cancellation policy? |
| We rely on the relationship of trust with the customer and for this reason we do not require any advance payment to make the reservation. In the event that for any reason you wish to cancel your reservation, please contact us up to 48 hours before the scheduled date and time of collection of the car |
| What is the fuel policy if I rent a car in Crete? |
| Upon receipt of the car, the representative of Davaki Car Rentals in Crete will check the amount of fuel in the car. You must return the car to the same amount of fuel. If for example it is at ½, it should be returned at ½ etc. In case the car is returned with more gas, we cannot make any refund. |
| How many days are ideal for renting a car in Crete ? |
| Since renting a car in Crete is the most economical and safe way of transportation, we recommend that you rent a car for your entire stay on the island or 5–6 days to see all the sights of Crete |
| Where is the car rental office at Heraklion Airport ? |
| Our Heraklion Airport car rental office is located in the arrivals area of the airport and just a 1-minute walk after collecting your luggage. We also offer private parking within the airport, in the private car rental car park where you will pick up the car |
| How easy is driving in Crete ? |
| Driving in Crete is extremely easy and safe, as it has a good road network and all roads leading to points of interest are paved and accessible by normal car. Driving is so simple and easy that with a simple map that we give for free anyone can see the whole island |
| What if for some reason I return the car early? |
| You can return the car earlier than the scheduled day and time stated in the contract. However, Davakis Car Rentals cannot refund any amount as compensation |
| What to look out for when returning the car? |
| The car must be returned on the date and time specified in the contract. When returning the car, the amount of fuel should be the same as the amount you received. It is also important to check the car for any forgotten items or devices. Davakis Car Rentals bears absolutely no responsibility in case of car theft/loss |
| Is there a fee or limit for the miles I drive? |
| No. You can travel unlimited kilometers without any limit or extra charge. |
| Where are the car rental counters at Crete airport ? |
| Car rental counters are located in the arrivals terminal of Heraklion Airport. |
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